Privacy Policy

Radical One Ministries respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website.

By using our website, you agree to the terms in this Privacy Policy.

1. Information We Collect

Information You Provide to Us

We may collect information you choose to share, like:
Name
Email address
Phone number
Mailing address
Prayer requests or messages you submit
Event registration details
Donation information (like giving amount and basic donor details)
Anything you type into a form on our site

Information Collected Automatically

When you visit our website, we may automatically collect:
Device type and browser type
IP address
Pages you view and links you click
Time and date of your visit
Referring website or source
General location based on IP (not your exact address)

This info helps us understand how people use the website and how to improve it.

Cookies and Tracking

We may use cookies and similar tracking tools to:
Keep the website working properly
Remember preferences
Understand website traffic
Improve your experience

You can control cookies in your browser settings. Some parts of the site may not work correctly if you disable cookies.

2. How We Use Your Information

We may use the information we collect to:
Respond to messages, prayer requests, and questions
Send church updates, announcements, and newsletters
Register you for events and send reminders
Process donations and provide giving receipts
Improve our website and content
Maintain safety, prevent fraud, and protect the ministry
Follow legal and tax requirements related to giving

3. Donations and Payment Processing

If you donate or pay for an event through our website, your payment is processed through a trusted third party payment provider.

We do not store your full credit card number on our website servers. Your payment provider may collect and store your payment information under their own privacy policy.

4. When We Share Information

We do not sell your personal information.

We may share your information only in these situations:
Service Providers: with vendors that help us run the website, send emails or texts, process donations, host videos, manage registrations, or manage forms. They only get what they need to do their job
Legal Reasons: if required by law, court order, or to protect the rights and safety of the ministry or others
Ministry Operations: limited sharing with authorized church leadership or volunteers who need the info to serve you, like event check in or follow up care

5. Email and Text Messages

If you sign up for updates, we may send you emails or text messages.

You can opt out anytime:
Emails: use the unsubscribe link at the bottom of the email
Texts: reply STOP

Even if you opt out of marketing messages, we may still send important messages related to your registration, donation receipts, or account related notices.

6. Children’s Privacy

Our website is not designed to collect personal information from children under 13 without a parent or guardian’s consent.

If you believe a child has submitted personal information to us, contact us and we will delete it.

7. How We Protect Your Information

We use reasonable security steps to protect your information. But no website can guarantee 100 percent security. Please use caution when sharing sensitive information online.

8. Your Choices and Rights

Depending on where you live, you may have rights to:
Request access to the personal info we have about you
Ask us to correct your information
Ask us to delete your information (when legally allowed)
Opt out of certain messages

To make a request, contact us using the info below.

9. Third Party Links

Our website may link to third party sites like YouTube, Facebook, Instagram, or donation platforms. We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top. Your continued use of the site means you accept the updated policy.

If you have questions about this Privacy Policy or want to request changes to your information, contact us:

Radical One Ministries
Email: [email protected]
Phone: 1-(904)-930-5025

Mailing Address: 1605 Detroit Street, Jacksonville FL 32254